Due to high demand we are experiencing some delays in processing orders and enquiry response times may be delayed on account of high volumes. You may experience a delay in receiving your email shipment notification.
We apologise for any inconvenience this may cause. Our delivery partner Australia Post is experiencing delivery delays due to a high volume of parcels in their network as more people are now shopping online. At this time it may take a few more days than the standard time frames outlined below to get your delivery.
Items in your order may ship separately We are currently shipping items from multiple locations Individual items in your order may ship separately and arrive separately.
We’d like to thank our customers for their patience and understanding as we work through this challenging period.
At the checkout you have two delivery options:
1. Standard delivery
Your order will be delivered to your nominated address and a signature will be required (if you are not home a calling card will be left advising which post office to collect your parcel from)
Authority to leave
If you are not home your parcel will be left at your front door with no signature required (W.Lane cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier)
2. Click & Collect
Collect your online purchase at your local store. If your items aren't available at your local store, we'll ship them there for you at no extra cost.*
Click & Collect Deliveries can take up-to 3-14 Business Days, excluding Remote or Rural areas which may take longer.
For more information about Click & Collect click here.
Sister Brand Deliveries
EziBuy Deliveries
EziBuy products will be shipped separately from New Zealand. If you have purchased a mix of EziBuy and W.Lane items, you will receive 2 parcels (at no extra charge of course).